Privacy Policy

Last updated: 7/7/2025

Information We Collect

When you use Traders Arc, we collect:

  • Account Information: Email address, name, and profile details
  • Trading Data: Trade records, performance metrics, and journal entries you choose to input
  • Usage Data: How you interact with our platform for improving user experience
  • Payment Information: Processed securely through Stripe (we don't store payment details)

How We Use Your Information

We use your information to:

  • Provide and improve our trading journal services
  • Calculate trading analytics and performance metrics
  • Process subscription payments and manage your account
  • Send important service updates and security notifications
  • Provide customer support

Data Security

Your trading data is private and secure. We implement industry-standard security measures including:

  • Encryption in transit and at rest
  • Regular security audits
  • Secure data centers through Supabase
  • Role-based access controls

Data Sharing

We never sell or share your personal trading data. We only share information with:

  • Service Providers: Trusted partners like Supabase (database) and Stripe (payments)
  • Legal Requirements: When required by law or to protect our rights

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Export your trading data at any time
  • Cancel your subscription and delete your account
  • Opt out of non-essential communications

Data Retention

We retain your data only as long as necessary to provide our services. When you delete your account, we permanently remove your personal data within 30 days.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Essential Cookies: Required for authentication and core functionality
  • Analytics Cookies: To understand how you use our platform (if applicable)
  • Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings, though disabling essential cookies may affect functionality.

Contact Us

Questions about this Privacy Policy? Contact us at support@tradersarc.com